of the employee as well as the organization. Organizational citizenship behavior 19 Other authors such as (Carnevale, 1992; Matthai, 1989; and Nyhan, 1999) extend the definition of Rotter by defining trust as feeling of confidence and expectation that the person or organization will continue to act in an ethical, fair, and non-threatening way. Bayero Journal of Interdisciplinary Studies, 1(1.47 Bolino,. Benevolence Benevolence is the trustors perception that the trustee cares about the trustors well being. On October 3, 2012, the researcher was able to obtain the required signature from the Branch Manager of the library on the IRB form. Moderately agree _ utral.
The interpretations of the findings were viewed within the results of the research study. Rotter (1967) defines trust as: An expectancy held by an individual or a group that a word, promise, verbal or written statement of another individual or group can be relied upon. Are good soldiers good? These behaviors are rather a matter of personal choice. Dependent Variable - Organizational Citizenship Behavior The instrument A study of job satisfaction as a predictor of OCB measures Organizational Citizenship Behavior. And the relationship between the variables, employee simple essay on mumbai city trust and organizational citizenship behavior. The nature of trust. Even though there have been a lot of studies around the field of OCB, this area of research has not had much research. Academy of Management Review, 20, 709-734.